The emergence of the Digital Economy over the last few years has had Contact Centers relying on Mitel to navigate them through the hurdles of digital communication channels. In a social world we are Increasing customer satisfaction through Workforce Management and Workforce Optimization. Mitel is now also preparing clients for the Customer Experience revolution powered by Artificial Intelligence.
Customer Session A: 9:00AM - 11:00AM EST
Customer Session B: 1:30PM - 4:00PM EST
Please only attend one session.
11500 Blankenbaker Access Dr. Suite 103 Louisville, KY 40299