The Kuwait Royal Terminal started its operations in early 2008 and is the largest private aviation terminal in the Middle East. The facility is located at the Kuwait International Airport and is owned by Royal Aviation Kuwait and operated by Mercury Group, USA.
The world-class Royal Terminal includes many amenities such as upscale boutiques and haute- couture shops, a five-star restaurant and various lounges to accommodate the needs of commercial, VIP customers and heads of state.
The Mitel IP communications solution was installed by Mitel’s authorizedPARTNER Al Mulla InfoTech Solutions (AIS), a division of Bader Al Mulla & Bros. Co. WLL, the main contractor for the construction of the Terminal, Kuwait United Construction Management Company, (KUCM).
They were selected due to their commitment to complete the work within the project's tight schedule and the solution’s capability to be configured and expanded in a modular way to meet future communications needs.
"We are extremely pleased to have chosen Mitel and Bader Al Mulla & Bros. Co. WLL as our partners. Their reputation for delivering high technology solutions made them the perfect choice for this prestigious facility," said Khalid Rajab, Project Manager of KUCM.
The Mitel IP telephony system at the Kuwait Royal Airport Terminal is based on the Mitel 3300 IP Communications Platform (ICP) and the award-winning 5340 HTML-enabled IP Phone. The solution offers feature-rich voice communications centralized management, high levels of scalability and seamless networking capabilities.
"Mitel was chosen for its next generation technology and this is a great opportunity for Mitel and a reflection of our excellence in the provision of advanced communication solutions," said Ausaf Usmani, group manager of Al Mulla InfoTech Solutions (AIS).
"Our partnership with Mitel in the Kuwait Market is crucial to the provision of complete converged solutions to the Royal Terminal. The combination of first class communication systems and the local expertise and support is what customers are looking for. Both Mitel and AIS are renown for integrity, commitment and expertise."
“I am delighted that the Royal Terminal has selected Mitel’s IP solutions. The airport terminal in Kuwait follows on our recent successes in the region, such as with Dubai International Airport (UAE), Jeddah Islamic Port (Saudi Arabia) and Sharjah Civil Aviation,” said Hisham Amili, general manager of Mitel in the GCC.
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Camille Beasley, Media