Brent Kelly, senior analyst and partner, Wainhouse Research will interview Mitel customer Rob Neil, head of ICT and customer services, Ashford Borough Council about the benefits of voice virtualization. Years of experience using Mitel and VMware products, their reliability, and the unique ability to create a virtual voice network, made the move to a Mitel and VMware virtual solution the natural choice.
With the constant pressure to better serve its citizens within tight budget constraints, Ashford Borough Council in Kent, England, took the opportunity to implement a virtualized data center environment ensuring scarce resources could go even further, and resulted in an even more robust and reliable network. With this move, Ashford became the first customer in the world to implement voice virtualization.
Following the interview will be a presentation by Parag Patel, vice president of alliances, VMware, and Stephen Beamish, vice president of business developement, Mitel. Since announcing their relationship with VMware in June 2009, Mitel has become a leader in virtualizing real-time voice applications. With this market-leading solution, Mitel and VMware are providing businesses with the ability to overcome the technological complexity of virtualizing real-time voice applications.
The majority of all virtualized applications in the world run on VMware software. The joint solution from VMware and Mitel is one of the most efficient and valuable ways for customers to run real-time applications in a virtualized environment, all with the potential to significantly lower operating costs and improve productivity. VMware has had a positive effect on businesses, bringing cost reduction down by 60 per cent.
This Series X Voice Virtualization Web Event is brought to you by Mitel and VMware. To register and find out how businesses will benefit from this breakthrough in communications, please visit http://webcast.streamlogics.com/audience/index.asp?eventid=47336977.
About the Ashford Borough Council
The largest borough in Kent, Ashford has a fast-growing population with a population of around 112,000 constituents. The rapid ongoing growth and investment has turned Ashford into one of the UK's most prosperous areas with new businesses, leisure opportunities, retail developments, first-class transport links and quality new housing. Ashford Borough Council is a progressive organization that has embraced this latest communication technology to enhance customer service.
About Brent Kelly
E. Brent Kelly is a senior analyst and partner at Wainhouse Research with over 17 years experience in developing and marketing highly technical products. Prior to joining Wainhouse Research, Brent held senior management, marketing, and technical positions in both large and small communications, manufacturing, semiconductor testing, and petroleum companies. He has authored reports and articles on migrating to IP communications, integrated conferencing environments, IP video network providers, and the conferencing reseller channel. He has developed a highly successful seminar on implementing IP-based Rich Media Conferencing. Brent specializes in IP communications infrastructure, the rich media conferencing reseller channel, and strategic consulting. Mr. Kelly holds a Ph.D. in engineering from Texas A&M and a B.S. in engineering from Brigham Young University.
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