Mitel Helps Service Providers Streamline Cloud Communications and Lower TCO with MiCloud

February 12, 2015

Mitel® (Nasdaq:MITL) (TSX:MNW) has added new features to its MiCloud portfolio aimed at helping service providers quickly deliver cloud communications to their customers. Additionally, the latest release of the MiCloud solution contains a number of enhancements to help service providers lower Total Cost of Ownership (TCO) even further.

This coincides with news from Synergy Research Group that Mitel is the global market share leader for cloud business communications based on subscribers and seats, with nearly 20 percent worldwide.

"Customer interest in our Mitel-powered cloud communications solution has been growing as customers seek flexible, affordable communications solutions that fit their unique business needs. MiCloud's new features further strengthen our offering increasing our scale up into large enterprises while adding even more mobility for our SMB customers," said Bertrand Laurioz, Telecom BU Director, Hub One.

A comprehensive cloud communications solution, MiCloud powers Mitel's own Cloud Services as well as providing the platform for a growing number of service providers. MiCloud enables service providers to customize solutions to reach their target audience, from small-to-medium size business up to large enterprises. New features enhance mobility, increase scalability for enterprise customers and further tighten integration with popular applications including Salesforce.com and Google Business Applications.

Lower TCO

With more features now included in Mitel's license bundles, MiCloud offers even more functionality at a lower cost. These include features aimed at supporting an increasingly mobile workforce. Additionally, Mitel has streamlined the provisioning, management and support of Mitel users to further lower the TCO.

Flexibility and Speed To Market

New features for MiCloud simplify provisioning of new services, helping service providers to quickly configure, upgrade or downgrade service bundles. Not only does this accelerate the onboarding of new customers, it also allows service providers to easily provision attractive new 'try and buy' promotional offerings.

To help service providers quickly deploy a new MiCloud solution, or to help optimize existing services, Mitel has introduced standardized and tested solution blueprints and an expanded suite of professional services.

"Mitel now offers what we believe is not only the most compelling cloud communications solution for service providers, but also the most price-competitive offering for their customers," said Jon Brinton, EVP and GM of Cloud Services, Mitel. "This lowers initial costs, and more importantly, the long-term total cost of ownership."

MiCloud powers more than 33 million cloud connections per day. Solutions include applications for unified communications, audio and video collaboration, and contact centers.

For more information please visit http://www.mitel.com/micloud.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners.

Contact Information

Mitel Public Relations

Email: [email protected]

Ready to talk to sales? Contact us.
Find a Partner 61 2 9023 9500 Email Us