Mitel Takes the Lead With #1 Market Share Position in Western Europe and EMEA

July 08, 2014

Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced that in the first quarter of 2014, the company claimed the #1 market share position in two of the largest geographic regions in the world - Western Europe and Europe, Middle East and Africa (EMEA). Significant market share strength in several core European countries, including the UK, France, Germany, the Netherlands, Belgium, Sweden and Switzerland, combined with a solid first quarter performance in North America, also enabled the company to take share and move into the #3 position for the IP Extensions market on a worldwide basis, and the #4 position for the total PBX Extensions market globally.

Mitel's global market share results are based on data just published by independent industry analyst firm MZA Ltd. for the quarter ended March 31, 20141

"The most recent quarter results (Q1 2014) showed Mitel achieving the #1 market share position for the total PBX/IP-PBX Extensions market in both Western Europe and EMEA," said Stephanie Watson, General Manager, MZA. "Looking at it through the lens of the North American market where IP Extensions account for the majority of shipments, Mitel's share story is also stronger with the company holding the #3 position behind only Cisco and Avaya."

In a highly competitive and consolidating market, Mitel has not only reaffirmed its dominance in key markets but also firmly established brand position in new and developing regions as a result of enhanced product diversity and depth.

"Mitel's Q1 share gains have really highlighted the ability of the entire Mitel team to execute and deliver in the first quarter out of the gate since our merger with Aastra," said Rich McBee, President and CEO Mitel. "Most importantly, however, our market leadership is a direct reflection of the confidence that our channel partners and customers have in the new Mitel, our expanded portfolio - both premise and cloud - and our ability to address the market needs for businesses of all sizes."

1 Source: MZA PBX/IP PBX Market, World Quarterly Edition, Q1 2014 Total Market, June 2014

About Mitel

Mitel® (Nasdaq:MITL) (TSX:MNW) is a global leader in business communications that easily connect employees, partners and customers -- anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry's broadest portfolios and the best path to the cloud. With more than US$1 billion in combined annual revenue, 60 million customers worldwide, and #1 market share in Western Europe and EMEA, Mitel is a clear market leader in business communications. For more information, go to


About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to and follow us on LinkedIn and Twitter @Mitel.

Contact Information

Mitel Public Relations

Email: [email protected]

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