The Mitel Blog

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Topic: Expert Insights

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Mitel Expert Spotlight: Murray Van Dyke on Public Sector Procurement, School Safety, and Listening to Customers
Industries, Expert Insights | August 28, 2023

Learn how Mitel's government contract experts can help you navigate the complexity of securing government contracts while understanding the importance of listening to your customers in creating a safer school environment.

Why Customer Lifecycle Management is Critical for Unified Communications Success
Expert Insights, Customer Success | June 26, 2023

Metrigy’s Irwin Lazar explains the importance of a customer lifecycle management program in unified communications.

Industry Analysts Reflect on Mitel’s 50th Anniversary
Expert Insights, Culture | June 14, 2023

Unified communications industry analysts reflect on Mitel’s 50 years in the business.

Mitel CLM: Enhancing Customer Value and Partner Success
Expert Insights | June 07, 2023

Techaisle's Chief Global Analyst,  Anurag Agrawal, examines Mitel's customer lifecycle management strategy and how customers and partners can benefit.

On-Premises and Hybrid UC Benefits for Education, Hospitality, and Retail
Industries, Expert Insights | June 01, 2023

Metrigy’s Irwin Lazar looks at how education, healthcare, and retail organizations benefit from on-premises and hybrid unified communications.

Celebrating Mitel's CRN Women of the Channel
Company News, Expert Insights | May 15, 2023

Mitel is proud to have 9 global channel leaders on the 2023 Women of the Channel list. Who made the cut? Find out who our top female leaders of IT are inside.

On-Premises and Hosted Cloud Solutions for Healthcare and Financial Services
Industries, Expert Insights | May 10, 2023

Metrigy’s Irwin Lazar breaks down why healthcare and financial services organizations stay with an on-prem or private hosted cloud.

Mitel Leads the Way at Enterprise Connect
Expert Insights, Enterprise Communications | April 05, 2023

VP of Analyst Relations Virve Virtanen recaps Mitel's impressive showing at Enterprise Connect 2023.

Why Do Contact Centers Still Prefer On-Prem?
Customer Experience, Expert Insights, Product News | February 15, 2023

Why do some contact centers still prefer on-prem to the cloud? Robin Gareiss, CEO of Metrigy, explains that reliability, security, control, and cost are the top drivers.

Experts Reveal Customer Experience Trends For 2023
Customer Experience, Expert Insights | February 08, 2023

Mitel UKISA Country Sales Director, Nick Riggott, chatted with expert Dan Gingiss about current trends in CX and how business owners can improve CX now and prepare for what comes next.

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