The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Topic: Industries

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4 Ways Financial Services Can Get More Daring in CX
Customer Experience, Digital Transformation, Industries | July 21, 2021

Digital disruption has driven many businesses to seek new ways to remain relevant and competitive. This is how today's financial services organizations are using the cloud to realize new opportunities and create a winning CX.

How Can Retailers Offer a Multidimensional Customer Experience with a Hybrid Workforce?
Customer Experience, Remote Working, Industries | April 20, 2021

Boosting your customer experience is about being open to cultural trends and new technology. Here's how retailers can offer a multidimensional customer experience by tapping into the hybrid workforce model.

Financing IT Equipment Keeps Government Workforces Productive
Digital Transformation, Industries | March 05, 2021

How financing or leasing options can benefit public sector (state, local, education, healthcare and nonprofit) entities with budget constraints and help them modernize their IT infrastructure by enabling them to get the right equipment at the right time with flexibility and ease.

Little-Known Secrets to Healthier Communications
Industries, Digital Transformation | January 06, 2021

The pandemic has been a wake-up call for healthcare communications. Find out what changes will complete the transformation for more patient-centric care.

The Changing Face of Higher Education
Digital Transformation, Remote Working, Industries | November 26, 2020

The hybrid learning environment means building an entirely new experience for students at post-secondary institutions. This Making Connections Podcast episode explores how Middlesex University has been making it work.

5 Lessons from Distance Learning Pros
Communications & Collaboration, Remote Working, Industries | November 02, 2020

As schools embark on the next semester of a pandemic year, they can draw from some lessons learned thus far to keep an engaging virtual classroom.

In Healthcare Fewer Devices Means Better Collaboration
Communications & Collaboration, Industries | October 26, 2020

Healthcare organizations are under incredible pressure to serve patients during the pandemic. Updating their communications is making the difference.

Rethinking Digital Education
Remote Working, Digital Transformation, Industries | October 21, 2020

Virtualizing one of the Global Top 10 universities was a massive undertaking that required a whole new level of thought. Find out how they did it.

The Challenge with Charities
Customer Experience, Industries | September 14, 2020

Charities are facing greater challenges than ever before. In this episode of the Making Connections podcast we get candid with Minnie's Food Pantry to better understand the struggles and solutions.

The Fintech Challenges of Maintaining Compliance in a Regulated Environment
Security & Compliance, Industries | September 01, 2020

With more businesses operating remotely, financial services must become more tech-focused. But will this forever change the way they operate? Read on to find out.

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