Mitel's Products, Programs, and People Awards of 2023

2023 was a big year for Mitel, not just because of our 50th anniversary. We’ve been honored with awards from several prestigious organizations thanks to our industry-leading unified communications and collaboration technology and exceptional leadership. 

Mitel is grateful to be recognized by leaders in the communications industry for our achievements. We’re incredibly proud of the talent of our people, the reputation of our products, and the quality of our partners.

Here’s a look at the awards and recognitions Mitel received in 2023.

Innovative Solutions

Since its founding in 1973, Mitel products have revolutionized telecommunications. This year, several solutions were recognized for their innovation in empowering remote, hybrid, and distributed work around the globe.

Business Phone System of the Year

The new Mitel 6900w IP phone series won the Business Phone System of the Year award, making 2023 the fourth year in a row a Mitel solution has won in the category. The RemoteTech Breakthrough Awards represents a comprehensive evaluation of the top companies, solutions, and products in the remote and hybrid work industry, which this year attracted more than 1,250 nominations from 15 countries.

2023 Unified Communications Product of the Year

The 6900W IP phone series was also selected as a 2023 Unified Communications Product of the Year award winner by TMC and INTERNET TELEPHONY magazine. The products chosen for the award are distinguished by world-class functionality, flexibility, and mobility in the modern workplace.

Top Team Collaboration Solution

Mitel’s all-in-one collaboration platform, MiCollab, was named a Top Team Collaboration Solution by Compass Intelligence as part of its 11th Annual CompassIntel Awards. Industry journalists, leaders, and analysts selected the solution because it gives employees the essential tools to connect and collaborate wherever they work.

2023 Contact Center Technology Award

MiContact Center Business, which engages customers and employees with an omnichannel customer experience management platform, won a 2023 Contact Center Technology Award. Distributed by TMC and CUSTOMER magazine, the award winners are recognized for delivering world-class customer experiences through enterprise and outsourced contact centers.

2023 Unified Communications Excellence Award

Mitel's MiVoice Business received a 2023 UC Excellence Award from TMC and INTERNET TELEPHONY magazine, recognizing the feature-rich platform's value as a complete communications, collaboration, and customer experience solution that delivers excellence and quality to companies worldwide. 

2023 Telecom Handel Reader’s Choice

Mitel was honored to receive top marks from readers of a major tech publication in Germany for our unwavering commitment to our channel partners and customers. Telecom Handel recognized Mitel as the number one vendor for mid-size and enterprise organizations as part of their Reader's Choice Awards. Mitel was praised for demonstrating partner loyalty, functional diversity, and project support.

Influential Leaders

Mitel is the company it is today with the dedication and vision of our talented leaders. Our team of passionate telecommunications experts works tirelessly to promote valuable telecommunications solutions with global partners.

CRN®, a brand of The Channel Company, is one of the most trusted IT channel news and insights sources. It recognizes the top industry professionals with prestigious annual awards, focusing on strategy, partner development, and channel promotion.

Channel Chief

The 2023 CRN Channel Chief list honors IT channel executives who successfully advance the channel agenda with passion and experience. The Channel Chief distinction was given to not one but two Mitel leaders whose work helps the solution provider community thrive.

• Daren Finney, Senior Vice President, International Sales
• Frank Skiffington, Senior Vice President, Americas Sales

Women of the Channel

Nine dynamic Mitel leaders were included on the 2023 CRN Women of the Channel list, which pays respect to the women whose expertise guides their partners and customers toward success in the technology industry. These dynamic Women of the Channel bring creativity, strategic thinking, and leadership to their roles:

• Sue Anders, General Manager, SLED and Public Sector
• Misty Hanvey, Senior Manager, Global Partner Program
• Sara Hellon, Group Vice President, Global Commercial Sales Strategy & Operations
• Fiona Hills, Director, Americas Global Partner Program
• Jessica Maria, Group Director, Americas Partner Marketing
• Ilona Masche, Marketing Director, Central Europe
• Susanna Meyrick, International Distribution Channel Director
• Chelsea Neal Sheffield, Channel Sales Manager
• Sara Wilde, Senior Channel Marketing Manager

Stevie Award

With such exceptional leadership and employees, we’re also pleased to announce that after a three-month judging process conducted by more than 240 professionals worldwide, Mitel won the Bronze Stevie Award for Company of the Year – Telecommunications – Large at the 2023 American Business Awards. A Stevie is one of the most coveted prizes in business, and Mitel has been honored with several awards for products, services, and company performance over the years.

Five-Star Partnerships

Mitel’s partners are industry experts who help customers worldwide achieve success by implementing unified communications and collaboration solutions. Our channel partners are a vital part of Mitel’s mission to connect, collaborate, and provide innovative services to users.

For the fifth consecutive year, the Mitel Global Partner Program has been recognized with a prestigious five-star rating in the 2023 CRN Partner Program Guide. The guide spotlights programs dedicated to supporting partner communities and creating positive change throughout the IT channel.

Mitel is honored to have received so many distinctions from leaders in the telecommunications space. We look forward to continuing to provide innovative communications solutions to help our customers and partners succeed, and we recognize the dedication and hard work of our leadership and all our employees who make this achievement possible.