Your home for the latest on business communications trends, tips, news and announcements.
Service providers can improve customer satisfaction and drive revenue by leveraging these six best practices.
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After multiple acquisitions and a season of intense growth, Mitel needed more rapid issue resolution and less downtime. The company deployed its own Mitel Performance Analytics, and the results were game-changing.
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How and where we work is changing. Mitel CEO Rich McBee explains the impact communications technology is having on this change in this Futures In Focus podcast.
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Artificial intelligence (AI) is becoming a competitive necessity, and retailers should supplement their operations with it while maintaining a human touch.
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We are pleased to announce that Mitel's business VoIP software, MiCloud Connect, has been selected as a Best Business Tool for 2019 by Newsweek. Read on to find out what makes our hosted VoIP software a best business tool.
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For more than 30 years, ISDN has been a leading telecoms technology used widely at home and in business. Now that it's finally coming to an end, many companies are evaluating their options to choose the best path forwards for their communications. Preparing for the switch off is easier than you think with cloud communications technology.
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Listening to music is a great way to get into a productive rhythm, and some wireless VoIP conference phones can be used to play music over Bluetooth.
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The Head of Fan Experience at Liverpool Football Club describes how the club leverages Mitel solutions to deliver efficient internal communication and a stellar fan experience.
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Mitel named a leader in the unified communications and collaboration market, according to the new IDC MarketScape report.
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Artificial intelligence (AI) will improve everyday life in many ways, but it has great and as yet untapped potential to disrupt the customer experience.
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