The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts
Business VoIP | September 20, 2019

A hosted PBX service improves the customer experience, raises employee productivity and is easy to deploy and scale-and these are only a few of its benefits.

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Switching from ISDN to the National Broadband Network will allow your business to take advantage of new technologies such as unified communications.

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Business VoIP | September 12, 2019

Implementing new collaboration tools can be dicey. But with a VoIP phone system, overcoming any obstacle is a breeze.

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Business VoIP | September 06, 2019

Small businesses need communications tools to make life easier. A hosted phone service offers several features that simplify work and improve productivity.

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Discover the difference between omnichannel and multichannel, and why an omnichannel approach is right for your business, including technology tips.

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Business VoIP | August 28, 2019

With VoIP phones, small teams increase productivity, stay mobile, communicate effectively, save money and ultimately do business more profitably.

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Reliability & Redundancy | August 26, 2019

Service providers can improve customer satisfaction and drive revenue by leveraging these six best practices.

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Reliability & Redundancy | August 22, 2019

After multiple acquisitions and a season of intense growth, Mitel needed more rapid issue resolution and less downtime. The company deployed its own Mitel Performance Analytics, and the results were game-changing.

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How and where we work is changing. Mitel CEO Rich McBee explains the impact communications technology is having on this change in this Futures In Focus podcast.

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Digital Transformation | August 15, 2019

Artificial intelligence (AI) is becoming a competitive necessity, and retailers should supplement their operations with it while maintaining a human touch.

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