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While eagerly anticipating a much-needed upgrade to Mitel cloud-based communications, the Center for Sports Medicine and Orthopaedics ran into an unexpected snag. The COVID-19 pandemic halted all plans for implementation and forced the entire practice home. Taking a chance, they cut over to the Mitel system anyway and experienced a total transformation in their communications.
"The pandemic wasn’t even on our radar, but the timing couldn’t have been better. We would have never been able to send our employees home without the Mitel solution in place.”
- Becky Farmer, CEO of Center for Sports Medicine and Orthopaedics
Mitel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits.
Across Health Home Care provides in-home nursing for children in the Dallas/Fort Worth area. To better serve its patients and their families, Across Health Home Care needed to find a way to communicate and collaborate more efficiently with a remote nursing staff.
Read MoreThe Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.
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