Joel Martins, Director of Information Services, particularly liked Mitel’s elegant design and its straightforward fit with the company’s business needs. Design Within Reach was also impressed by Mitel’s expertise in IP telephony and the maturity of its phone system.
“We wanted a system we could implement ourselves and that anyone on my help-desk team could manage,” said Martins. “Mitel was that system.”
Econocom required a robust contact center solution to build their new IT support offer around, and they selected Mitel’s MiContact Center Enterprise for its customer experience-boosting features.Read More
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