The Mitel VoIP UC phone system was implemented across the majority of Festival Food locations in less than a year. By integrating with Festival Foods’ POS, the company is now able to provide faster customer service.
“We integrated the phone system with radio handsets in our stores,” said Festival Foods IT Director Mike Nomland. "When issues arise, managers and employees can answer the call right on the floor. We also tied the phone system into an overhead paging network. Employees push one headset button to talk on one frequency and another button to talk over outside speaker or microphone.”
As Carlson Wagonlit Travel (CWT) continued to grow as a significant player in the travel management marketplace and became the second-largest corporate travel management provider in North America, its workforce dynamic also changed.Read More
The Milwaukee Brewers™ were searching for a scalable, feature-rich communications solution that would boost productivity across the board, and Mitel IP phones were just what they needed to knock it out of the park.Read More
Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.Read More