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Nonprofit Case Studies

With funding constraints and accountability to the people they serve, our nonprofit customers know the value of cost-effective communications. From modernizing older systems to increasing efficiency, our nonprofit customers have been able to better serve their communities and accomplish their goals. Discover what they have achieved with Mitel.

Our Nonprofit Customers

From local food banks to big names, like the Make-a-Wish Foundation, Mitel's nonprofit customers all need the same thing: efficient and seamless communications with the people they serve. With the right communications system in place, Mitel's nonprofit customers are better able to stay focused on their missions, and spend less time managing unwieldy technology.

Case Study
New Jersey Shares

New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.

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Case Study
Minnie's Food Pantry

Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008 in Dallas, TX, with a mission to provide healthy meals and resources to those in need by way of red-carpet treatment.

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Case Study
Make-A-Wish America

Make-A-Wish needed to keep costs low while upgrading their communications system.

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Case Study
Louvre - Lens

The Louvre Lens museum needed to modernize its communications system.

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Case Study
Cooke Center

Cooke Center wanted to deploy new phones at two of their locations, so they chose Mitel Connect HYBRID.

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Case Study
Bancroft

New Jersey non-profit Bancroft found reduced costs and complexity with MiCloud.

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Case Study
Compassion Australia

Mitel enables Compassion Australia to collaborate more, while spending less.

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Case Study
United Service Organization

The United Service Organization depends heavily on it’s VoIP phone service, so they worked with Mitel to ensure that technology was reliable and cost-effective.

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Case Study
Ronald McDonald House New York

In need of a telephony system upgrade, Ronald McDonald House New York began looking for an on-site PBX that was simple and cost-effective. 

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Case Study
Ironbark Aboriginal Corporation

Delivering the sustainable and engaging ICT environment Ironbark Aboriginal Corporation needs to improve lives and transform Aboriginal communities.

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Case Study
Food for the Poor

Food for the Poor depended on contact center technology for fundraising, and they turned to Mitel for help with efficiency and connectivity.

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