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iQuest deployed Mitel’s MiCloud Connect telephony system enabling all staff, including in-field support engineers, to quickly, seamlessly connect with customers – and each other – regardless of location, device or time zone, ensuring the company maintained its reputation for outstanding service and support.
“As a company that prides itself on delivering innovative technology solutions with world-class support to our customers, it’s essential that we have a communications system that facilitates immediate and reliable connections with our specialist teams, especially during critical times,” said Pietro Bertolini, General Manager Corporate IT Solutions with iQuest.
GNBank, a family-owned bank, unified its branches with Mitel's VoIP system, improving call handling and support and saving nearly $50,000 annually in communications costs.
Read MoreSchwäbisch Hall modernized its customer service with Mitel’s CXone Cloud Contact Center, ensuring BaFin/EBA compliance, omnichannel efficiency, and cost savings.
Read MoreDiscover how Southern California Orthopedic Institute improved patient communication and efficiency with Mitel and transformed their telecom infrastructure.
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