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The company’s new purchase isn’t the first Mitel system that MIS Manager Daryl Connell has used. Seven of his ten years in the business have been spent administering Mitel technology, and he knows very well what Mitel offers.
“In the past, I worked at a 35-person contact center with over 2000 extensions,” he explained, “and the ease of administration of the Mitel technology that supported it was amazing.”
Connell said Llewellyn’s Mitel solution is equally easy to administer, demanding fewer human resources than competing systems. Rather than assign one dedicated person to support the system, as he would with some solutions, he knows he can “spread the responsibility across several people, without having any appreciable impact on their workload.”
Originally operated out of a church basement, the Skagit Valley Food Co-op facility now occupies half of a city block with an adjacent space for food production. The co-op has used Mitel MiVoice Office 250 with a primary rate interface (PRI) connection and T1 phone line since 2014.
Read MoreIn Belgium, VMG needed uniformity. Through several acquisitions, VMG grew rapidly, but this simultaneously resulted in using various disparate legacy phone systems that were time-consuming to manage.
Read MoreTien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.
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