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Feeling trapped by their current (and obsolete) communications system, Maumee City Schools knew it was time for a change. School secretaries had been acting as a switchboard for hundreds of incoming calls, and system administration was cumbersome. Making the switch to Mitel MiVoice Connect brought drastic improvements that the district expects to benefit from for many years.
"My team and I really want to be able to do the right thing for people, and we felt like we were being held hostage by the previous phone system. With MiVoice Connect, we found the features, simplicity and control we were missing." —Jason Dugan, Director of Technology, Maumee City Schools
See how one university efficiently manages incoming calls to help students find additional enrollment opportunities with the Unify OpenScape Contact Center.
Read MoreThe University of the Witwatersrand (Wits University) is a public sector organisation and the largest educational institution in Johannesburg, South Africa. Wits celebrated its centenary and is internationally distinguished for research, high academic standards, and commitment to social justice in Africa and beyond. Wits University has five faculties, 33 schools, and two campuses over 400 acres. There are over 8,000 employees and stakeholders, including over 2,000 students and 17 residences for student accommodation.
Read MoreThis California global public research university educates more than 19,000 students in liberal arts, engineering, science, and technology annually. Its communications needs have changed over the years, but its mission is to encourage learning, research, and connection.
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