Nottinghamshire Health Informatics Service

Funded by the UK’s National Health Service (NHS) in Nottinghamshire, NHIS supports shared communication services used by more than 13,000 healthcare users and hundreds of IT systems which support hospitals, Clinical Commissioning Groups (CCGs) and General Practitioners (GPs) across the county.

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NHIS considered a solution from a different vendor, but ultimately chose Mitel due to the cost-effectiveness, performance and ubiquity of their solution in partnership with Vidyo. In addition, the organization liked the simplicity of a single client strategy for an integrated UC and video solution.

Goals

Provide a single, easy-to-use video service that links hospitals, general practitioners and patients and business users

Results

Easy-to-use technology
Same client, same look and feel at every location
Reduced costs compared to competitor’s offering

“With Mitel and Vidyo, we can achieve the same result for a fifth of the cost. We can provide a solution that is fully secure, self-contained and very simple to use. The actual configuration of the solution was just a couple of hours and we were able to demonstrate calls across it. That's a testament to the ease of the installation.” Mike Press, Assistant Director of IT at NHIS

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Case Study

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When it came time for BMI Health to move their primary contact centre to new facilities, they saw an opportunity to upgrade to a new system with expanded capabilities.

Case Study

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Southern California Orthopedic Institute (SCOI)

Discover how Southern California Orthopedic Institute improved patient communication and efficiency with Mitel and transformed their telecom infrastructure.

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