Product hero

The Dixon Hotel

As a new four-star hotel in a historic London building, The Dixon Hotel needed a modern communications system that would exceed guests' high expectations. And, with the hotel's grand opening just two weeks away, deployment had to be streamlined and fast.
Download Now

After a quick two-week deployment, The Dixon had its new Mitel solutions up and running, just in time for the grand opening. MiVoice Business was completely integrated with the hotel’s fire alarm system and property management system (PMS) – the backbone of its operations – and MiVoice Border Gateway was provided for much of the staff.

“The unified communications and integration technologies deployed make things simple and efficient for staff, which in turn means they can provide guests with the best service possible.”

-Craig Shepherd, Education & Hospitality Vertical Lead for Mitel

Goals
  • A modern, fully integrated unified communications platform befitting the hotel's four-star status
  • Seamless communications to improve the guest experience and streamline operations
  • A fast two-week deployment in time for the grand opening
RESULTS
  • Centralized solution delivering voice, messaging, mobility, presence, conferencing, collaboration and applications
  • Enhanced back office administration due to comprehensive desktop suite, including desktop phones, softphones and accessories
  • Integration into the hotel’s PMS, providing a personal, bespoke service to guests
  • Integration with third-party fire alarm system
  • More security and reliability for external users, allowing them to work remotely

Find The Perfect Solution for Your Business

Solutions
SIMILAR SUCCESS STORIES
Marriott Palm Beach Gardens

The expansive, 282-room Marriott legacy property in Palm Beach Gardens is at the heart of Florida’s tourism hub. The locale thrives on corporate patronage while also embracing leisure travelers. The hotel capitalizes on its proximity to attractions like Roger Dean Chevrolet Stadium, legendary golf courses, and upscale shopping and dining establishments. 

Read More
Case Study
Aloft Palm Jumeirah Hotel Dubai

Located on the Eastern crescent of the artificial Palm Jumeirah archipelago in Dubai, Aloft Palm Jumeirah features 208 contemporary rooms with views of the Gulf and the vibrant city coastline. The hotel serves travelers from all over the world with breezy comfort and top-quality hospitality.

Read More
Case Study
Sofitel Abu Dhabi

Sofitel Abu Dhabi Corniche, part of the Accor portfolio, is a 5-star hotel in the heart of Abu Dhabi. Its 280 suites, meeting rooms, and amenities serve guests with a blend of French art de vivre with Arabic hospitality.

Read More
Ready to talk to sales? Contact us.
Find a Partner 61 2 9023 9500 Email Us