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This Florida-based, family-owned company provides transportation and related services for both public and private sector clients. Substantial growth led to a search for a robust communications system that could evolve with the company for years to come.
Transportation America was growing—adding new business units, receiving thousands more calls each day and building additional locations. Its existing communications system was struggling to keep up, let alone maintain the specific service levels required of public entities. After partnering with CT Solutions, the company selected and deployed Mitel’s MiVoice Office, a robust phone system, as well as MiContact Center Office, a customer experience management platform with real-time statistics. Both are easy to use, feature-rich and scalable.
Looking to establish itself as an industry expert and expand globally, Intelling teamed up with Mitel to power its customer experience.
Read MoreThe management of EuroAirport decided in February 2009 to replace old obsolete telephone system through a modern, open communication system and as flexible and international as possible.
Read MoreSonnen went from no business communications system to adopting MiCloud Office, the comprehensive solution to their need for enhanced connectivity.
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