MiCloud Business

Bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability—all at a lower cost than a premises-based system. You can add offices, users and features easily to grow and customize your communications for a true competitive advantage.

Key Benefits
Be more productive

Bring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world. Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.

Deliver better customer service

Integrate MiCloud Business with your contact center to deliver a superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real time.

Simple and secure

Enjoy a system that’s simple to use and manage: there are no boxes to install, no software to maintain. You get high reliability, exceptional quality and enterprise-class security through our state-of-the-art cloud.

Features
    • Local phone numbers

    • Unlimited local calling

    • Free/Unlimited long distance calling in the U.S. and Canada

    • Local number portability

    • Mobile twinning

    • Hot desking

    • Corporate auto attendant

    • Automatic transition between day/night routing

    • Customized music on hold

    • Voicemail with email forwarding

    • Hunt/Ring groups

    • Audio conferencing

    • Interoffice 4-digit dialing

    • Localized E911

    • Call transfer

    • Call forwarding

    • Call park

    • Call hold

    • System speed dial

    • User speed dial

    • Direct page

    • Individual record a call

    • Do not disturb

    • Call history

    • Outbound caller ID (name and number)