Mitel User Group

Mitel User Group is a customer-led, global community of users joined together for networking, driving influence into Mitel and learning and sharing best practices. The Mitel User Group (MUG) operates independently of Mitel, is an important partnership that Mitel has been fostering since it’s formation in 2016.

Join thousands of users in this global community!     Join Today

Being part of this free community gives you exclusive access to Mitel product documentation, web-based training, technical specialists, opportunities to influence product development, and more. Join a network of people who are facing the same challenges, questions and opportunities you face in today’s ever-changing world of communications technology – they’d love to have you a part of it.

Check out Mitel’s recent Q&A with the Mitel User Group President: Q&A with Mitel User Group's Bob Baddeley. > 

Check Out this Power-Up Podcast with Bob (Robert) Baddeley, President of the Global. >


“I see a lot of like-minded individuals in the user group engaging with Mitel and providing information we all need. That’s one of my favorite activities. Although, I have to say my favorite is forging the relationships I have built with the people I would now call friends worldwide.”

– Mitel User Group Member

Besides providing Mitel with input, you’ll also make connections with industry peers who walk in your shoes every day! Gain valuable insight to how other professionals are solving some of the business challenges you face. Go back to your company and be the one who puts best-practices into action.

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Why join the Mitel User Group?


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