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Contact Center

MiVoice Connect Contact Center

A multi-modal call center for the way customers communicate today

Key Benefits
Increase efficiency - reduce costs
Mitel Connect Contact Center is designed to deliver a rapid return on investment. 
Multi-modal communications at your agents fingertips
Respond to the consumer-driven market place with a communications platform that puts business intelligence right where it’s needed. 
Advanced functionality
The Mitel outbound dialer provides a versatile solution to meet the needs of your preview campaigns. 
Business process application integration
You've invested in a CRM – now watch it really pay off. 
Contact Centre Decision Makers’ Guide 2019-2020

There is no doubt that 2020 will be an exciting time. Providing a personal, omnichannel customer experience and choosing the right technology and is key to success. Read Contact Babel’s UK Contact Centre Decision Makers’ Guide 2019-2020 to help guide you through some of the considerations when creating and implementing your CX Strategy.

Learn More

Is this product right for you?

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MiVoice Connect Contact Center Features
    • IP telephony
    • Multi-modal communications tools

    • Robust reporting features and application integration built in 
    • Works with MiCloud Connect, MiVoice Connect and Connect HYBRID deployment types

Interested in purchasing this for your business?

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