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MiContact Center Office provides efficient monitoring, managing and routing of calls. It's the perfect small to medium call center office solution
Read More...Proactively reach your customers and prospects to improve loyalty and uncover new revenue opportunities.
Read More...MiContact Center Campaign Manager is a software-based outbound progressive dialling solution designed to vastly improve the productivity of your outbound dialing team.
Read More...Mitel’s Quality Management solution, available as an add-on for MiVoice Call Recording, provides a complete suite of call center quality management
Read More...Still today, customers loose a lot of time when reaching the wrong persons in enterprises.
Read More...Experience improved productivity with more up-to-date information at your fingertips than ever before with Mitel Contact Center Agent Dashboard.
Read More...The Mitel Contact Center Email Alert Service helps you serve your customers better with incredible performance metrics and automated email notifications.
Read More...Take control of your communications solution with easy-to-use instant override messaging.
Read More...Easily access and analyze detailed call-by-call information to improve productivity with Mitel Contact Center Interaction Viewer.
Read More...Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions, such as call center recording.
Read More...Recommended for: Any Contact Center customer interested in business process integration.
Read More...Mitel Emergency Notifications power real-time notifications and communication during critical event situations.
Read More...Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions like call center recording...
Read More...