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MiContact Center Office provides efficient monitoring, managing and routing of calls. It's the perfect small to medium call center office solution
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Proactively reach your customers and prospects to improve loyalty and uncover new revenue opportunities.
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MiContact Center Campaign Manager is a software-based outbound progressive dialling solution designed to vastly improve the productivity of your outbound dialing team.
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Mitel’s Quality Management solution, available as an add-on for MiVoice Call Recording, provides a complete suite of call center quality management
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Still today, customers loose a lot of time when reaching the wrong persons in enterprises.
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Experience improved productivity with more up-to-date information at your fingertips than ever before with Mitel Contact Center Agent Dashboard.
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The Mitel Contact Center Email Alert Service helps you serve your customers better with incredible performance metrics and automated email notifications.
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Take control of your communications solution with easy-to-use instant override messaging.
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Easily access and analyze detailed call-by-call information to improve productivity with Mitel Contact Center Interaction Viewer.
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Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions, such as call center recording.
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Recommended for: Any Contact Center customer interested in business process integration.
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Mitel Emergency Notifications power real-time notifications and communication during critical event situations.
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Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions like call center recording...
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