MiCloud Office

More than just a phone system, MiCloud Office has the power to transform your business. Born in the cloud and designed for today’s mobile workforce, it delivers a clear business impact that elevates the conversation with colleagues and customers.

Key Benefits
Cloud enabled

Why get locked into infrastructure and management complexity when you can trust the Mitel cloud to keep it simple and scale as you grow? With MiCloud Office, you get everything you need today—and everything you’ll need tomorrow—in a low-cost, high-flexibility platform.

Mobile first

Your day starts and ends with a mobile device. It goes everywhere with you, blending your professional and personal life. MiCloud Office is built for your mobile lifestyle so you can stay connected and stay productive from anywhere.

Millennial focused
Millennials, the mobile Internet generation, are the future of your workforce. They’re most comfortable with a mobile device in their hand and a library of apps at their disposal. Give millennials the tools they need to succeed and the flexibility they demand with MiCloud Office.
Increase Productivity
Agents manage simultaneous interactions on a variety of channels through a unified web-based desktop or work directly from within the CRM. Fewer applications to switch between means greater agent productivity.
Mobile integration

Seamless experience across any device with integration with business applications allows your teams to work like they are in the same room.

Ease of adoption

Multiple deployment options allow you to grow systems at your own pace with quick deployment and hassle-free install.

Is this product right for you?

    • Standard Phone Features incl. transfer, forwarding, park, hold, pick-up, etc.

    • Unlimited Local Calling

    • Unlimited 1+ Long Distance

    • Direct Inward Dialing (DID)

    • Inbound/Outbound Caller ID (name + number)

    • Attendant Position

    • Business SMS

    • SMS from Desktop

    • Call Continuity (i.e., backup routing to a specific number)

    • Basic and Advanced Call Analytics

    • Real-Time Reporting

    • Conference Bridge Call In/Out

    • Conference Bridge Call In/Out

    • Connected Devices

    • MS Outlook Contacts Integration

    • Desktop Client

    • PC Softphone

    • Mobile App for Android/iOS

    • Mobile Twinning

    • End User Portal

    • Free Seating (i.e., Hotelling)

    • Simultaneous Ringing

    • Single Number Reach

    • Chat and Group Chat

    • 31+ Meet & Video

    • Dynamic Presence

    • Teleworker

    • Unified Inbox

    • Web Client

    • Voicemail to Email

    • Basic and Advanced CRM Integration

    • High-Definition Voice

    • Music on Hold

    • MS Exchange Integration

    • Automatic Call Distribution (ACD)

    • Call Recording

    • Analog Telephone Adapter (ATA) Support

Distance is irrelevant with MiTeam

Break down the barriers of siloed team environments with robust collaboration tools that bring powerful productivity to desktops and mobile devices. With MiTeam, you can extend your team inside or outside company walls to bring remote workers, vendors, partners and customers into the conversation.

Learn More
Full CRM integration

Bring full CRM capabilities into your business communications through tight integration with business applications, and watch your sales and services teams soar.

How it all works

With MiCloud Office, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down. The brains of the system reside in our geo-redundant data centers and continue to provide service even in the rare event one goes down. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they’re are in an office, on the road or working from home.

Interested in purchasing this for your business?

Ready to talk to sales? Contact us.