On-Site Business Phone Systems

MiVoice 5000

Well-recognized as a proven technology, MiVoice 5000 is a feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Key Benefits

Excellent customer experience: Huge installed base, focusing mostly on French market, with loyal customers that is increasing from year to year, MiVoice 5000 continuously provides a high-quality communication for almost all business verticals

Flexible Deployment: All SIP and software-based solution for up to 100,000+ users that fits to many deployment options, including different options of private cloud variants

A BROAD CHOICE OF VALUE-ADDED APPLICATIONS: Unified Communications and Collaborations, contact center, attendant console, call recording, billing - MiVoice 5000 is a tailor-made solution that can be adopted to all kind of customers in different business verticals, focusing on customers’ needs and their requests

Open And Easy To Integrate With: Open standards-based system providing full integration with third party products and high customization potential for end customers

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Features

Seamless Unified Communications with integrated mobility
Highly customized deployment options
Open standards-based solution
Flexible deployment: on-site or private cloud
Fully integrated with Mitel value add applications
Omni-channel contact center
Video conferencing

Unified messaging
Mobile applications
Vertical-specific applications
Extensive reporting functionality
One-point entry management suite
Broad end-point portfolio

HIGH SECURITY AND REDUNDANCY

The system can be easily tailor-made and fully adapted to meet customer needs, from high security and redundancy to customer preferred deployment as traditional on-site or private cloud.
Remote System Administration using a simple web browser is standards-based: https for secure access, LDAP for the integrated directory which can be synchronized with a company directory, SNMP for system supervision, etc.
The security is guaranteed at different steps:
for critical subscribers, the software allows call encryption (voice and signalling), without additional hardware. The server is protected through space duplication (using a second local or remote server), with automatic switchover in the case of outages, without interrupting calls.

SIP-DECT AND MOBILITY

MiVoice 5000 meets even the toughest requirements and, thanks to specifically developed SIP-DECT solution as well as applications, it is used successfully in countless projects in the health care, hospitality, industry and other sectors with high mobility and strict security requirements.

Mitel SIP-DECT maintains a high quality of speech no matter the environment – even in high-rise stores, near large metal services, or in machine halls where radio signals are often disrupted. As traffic load rises, businesses can increase capacities with additional base stations to remain independent and flexible.

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