Mitel InAttend - Connect to Your Customers

InAttend provides your business with a powerful set of high-quality attendant functions for receptionists and attendants that creates a professional and customer-friendly service for your customers and your employees. The attendant application is based on open standards and is designed to handle high volumes of calls.

Mitel InAttend - Connect to Your Customers

InAttend provides your business with a powerful set of high-quality attendant functions for receptionists and attendants that creates a professional and customer-friendly service for your customers and your employees. The attendant application is based on open standards and is designed to handle high volumes of calls.

Support

Is this product right for you?

Future-Proof Solution Built on User Experience

  • mitel

    Scalable Attendant Solution for Growing Organizations

    Give your business a powerful SIP-based attendant solution that supports you with call and queue handling, contact search options, calendar integration, presence information, line state, and activity status. Mitel InAttend is available as a standalone attendant application or integrated within the Mitel CMG Suite.

Features

  • Powerful attendant queue and call handling
  • Multi-tenant support
  • Integration with MiCollab and Mitel CMG
  • Rich presence integration with call managers and calendar integration
  • Advanced directory search results with extensive presence information
  • Single-click for dial and transfer
  • Queue panel including an overview display and a detailed view of all calls in the queues
  • A/B party panels with up to two calls
  • Busy Lamp Fields can easily be added by the attendant
  • Instant Messaging (IM) chat between attendants
  • Basic built-in call recording or Mitel Interaction Recording
  • Personal greeting queue prompts and music on hold
  • Statistic through Quality Manager and Mitel Companion

Is this product right for you?

Support

Fill out the form to get your quote

Ready to talk to sales? Contact us.