Virtual Care Collaboration Service

Virtual Care Collaboration Service (VCCS) is designed to deliver innovative solutions for the challenges of modern healthcare. 
VCCS enables encrypted telehealth communication with zero downloads needed and provides an integrated scheduling view for provider staff, patients, rooms and resource efficiency. Expert staff can additionally benefit from contextually relevant data surfaced securely and confidentially during interactions.

Virtual Care Collaboration Service

Virtual Care Collaboration Service (VCCS) is designed to deliver innovative solutions for the challenges of modern healthcare. 
VCCS enables encrypted telehealth communication with zero downloads needed and provides an integrated scheduling view for provider staff, patients, rooms and resource efficiency. Expert staff can additionally benefit from contextually relevant data surfaced securely and confidentially during interactions.

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Benefits of Virtual Care Collaboration Service (VCCS)

Deployment Flexibility

While the solution exploits born-in-the-cloud technologies, VCCS is equally at home in on-premises and hybrid models.This makes VCCS the perfect option for the demands of public and private providers who need to satisfy rigorous country regulation and maintain data sovereignty.

No downloads required

VCCS exploits WebRTC technology to provide high-quality interactions on the most convenient device, regardless of location.This enables encrypted e-consultations without the need for client downloads, installation or management.

Innovative possibilities

VCCS is designed with integration in mind - unlocking infinite possibilities for providers thinking beyond e-consultation. VCCS is capable of medical and consumer device integration, augmented-reality enabled clinical encounters, e-consent for clinical trials and supporting expert training needs.

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  • Suitable for all organisations

    Whether on-premises, hybrid or secure cloud deployments – VCCS meets the telehealth demands of many healthcare provider scenarios without imposing wholesale change – adding value and efficiency to existing workflows and applications through flexible integration capabilities. 

  • Orchestrated efficiency

    VCCS design principles make it ultra versatile and ready for use in many aspects of patient-centric virtual care.From proactive and preventative care, remote e-consultation and triage, from inpatient stays to community care and recovery – VCCS helps efficiently orchestrate providers staff, patients and resources with an integrated scheduling view.

  • Privacy and security measures

    Protecting patient privacy is vital.VCCS allows patients and staff to communicate securely via video, audio, screen-sharing, messaging and secure file transfers.
    Encryption is built-in to ensure confidentiality is maintained and importantly – does not require a client application to be downloaded, installed or managed.

  • Patient coaching overlays​

    Medical and expert staff can receive visual cues and reminders of historic patient conditions and symptoms from the patient record system – these appear as overlays in
    real-time, providing useful background details for on-going diagnostics and continued care.

  • Telehealth e-consultation aids

    Medical staff can conduct remote examinations (with patient consent) – Images and notes can be recorded and stored. Additionally, medical and patient device data can be securely uploaded - such as temperature, respiratory rate, pulse oximetry and blood pressure for clinical decision support purposes.

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Features

  • Supports all deployment types (On-premesis, hybrid and secure cloud)
  • Secured video, audio, messaging, screen and file sharing
  • Encrypted multi-modal communications with no downloads required
 

 

 
  • Join from almost any location or device - browser, smartphone or tablet
  • Orchestrate people and resource efficiency with calendar scheduling
  • Highly versatile integration capabilities support future demands

 

 

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