iCall Suite Business Analytics and Recording for MiVoice Business new

App Overview

iCall Suite Business Analytics is a cloud-based service that helps organizations of all sizes to drive customer engagement, increase productivity and manage risk using advanced call analytics, recording and evaluation.

Benefits of iCall Suite Business Analytics and Recording for MiVoice Business


  • Catalogue of reports
  • Preconfigured dashboards & wallboards
  • Build your own dashboards & wallboards
  • Secure call recording and evaluation
  • Sophisticated compliance centre and dashboard
  • Synchronize with CRM contacts to enhance reports and dashboards

Compatibility & System Requirements


Approved: The 3rd party solution or service is interoperable with the Mitel product(s), for specific regional market(s) and is eligible for Mitel MSA Support.

How to Get


For application and integration support please contact https://www.icallsuite.com/icsmivb.



Established in 1993 with over 18,000 business customers worldwide, Tollring are specialists in unified communications and collaboration analytics, call recording and telecoms fraud protection with a portfolio of award-winning products.

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