Field Services Solutions

With embedded communications technology, you can eliminate communications delays, manage field service operations more efficiently, and generate improved customer satisfaction and greater profitability for your business. Have you looked at your field services application lately? Are your field techs getting tired of jumping back and forth between mobile apps, dialers, text windows, video players, and more to get their job done? There’s a more efficient way to stay connected and run communications seamlessly with Mitel solutions.


"We decided on Mitel because it has the rich features needed in a corporate IP system, including presence management, plus its competitive pricing and attractive licensing model meant that it stood out for affordability as well."
Michael Macarthur
Compassion Australia’s IT Manager
"Mitel came in with very competitive pricing, a better solution and ease of use. All these things just make my life easier."
Daniel Rivera
Manager of Technical Services, Make-A-Wish America
"All the systems support each other and Mitel Connect HYBRID gives us a clear idea of how to plan for future growth."
Lisanne Norman
Director of Technology, Cooke Center for Learning and Development
Helpful Resources
Case Study
East Midlands Ambulance Service

EMAS worked with Mitel to remove system limitations and increase performance.

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Case Study
New Jersey SHARES

New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.

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Ebooks and Guides
9 Tips for Running A Successful Meeting With Remote Workers

As workers continue to become more global and mobile, meetings have evolved from face-face discourse, to virtual meetings. Read on to learn 9 tips for a successful meeting with geographically dispersed workers.

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Ebooks and Guides
Guide to More Effective Team Collaboration and Communications

Download the free guide to find out how to give your employees and your business the tools it needs to collaborate seamlessly and increase productivity.

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Case Study
Minnie's Food Pantry

Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008 in Dallas, TX, with a mission to provide healthy meals and resources to those in need by way of red-carpet treatment.

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