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Financial Customers Count on Mitel Business Phone Solutions

"It’s been a true partnership. They’re not just trying to sell us the latest and greatest product, but finding what fits us. I feel like Mitel has our back."
Gary Jeter
Chief Technology Officer, TruStone Financial Credit Union
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"A hosted Mitel cloud solution was a perfect choice for Brightside. It allowed us to cost effectively leverage multiple operations centers across the globe and employ a ‘follow the sun’ support model for our contact center."
Tuan Tran
IT Manager, Brightside Insurance and Warranty Solutions
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"I have no doubt that the Mitel system has paid for itself. As a credit union, you want the most value with the least amount of effort. Mitel accomplishes that in a number of ways. I would definitely recommend Mitel."
Greg Gallaway
IT Operations Manager, Spokane Teachers Credit Union
"By integrating with our financial platform, Symitar, agents receive information about the member from an auto pop feature, which has improved efficiency and customer service."
Ben Christensen
VP and CIO, Weber State Credit Union
"We like where Mitel is headed, their strategy, and the fact they are a key player not only in the U.S., but globally."
Scott Erlichman
Senior VP of Technology Infrastructure, Whitney National Bank
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Helpful Resources for Financial Services Communications
White Paper
Power An Intelligent Digital Customer Experience In The Financial Services Sector

Using data analytics as a means of unlocking valuable customer information is a huge opportunity for financial services businesses in particular, allowing them to exceed customer expectations.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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Ebooks and Guides
Building a strong hybrid work foundation

Research from Techaisle looks at how unified communications are key to modernizing today’s workplace.

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