Phone Systems & Communications Solutions for Financial Services

To increase profitability, you need innovative solutions that keep existing customers loyal while attracting new business. Mitel Financial Services Solutions allow you to differentiate yourself from the competition with communications, collaboration, and customer experience (CX) applications that result in better customer and employee interactions.

We Understand the Challenges

Credit Unions

By embedding Mitel communications solutions into your business processes, you can automate manual tasks and enable branch workers to achieve optimal product/service quality and performance.
Banks

Grow revenue while reducing operating costs with flexible deployment and payment options from Mitel that allow you to choose the most cost-effective option for your business.
Investment Management

Mitel Financial Services Solutions help your organization improve governance and security, fulfill regulatory compliance requirements, and strengthen ID verification to reduce fraud.

Let Mitel Design a Solution that Fits Your Unique Requirements

We Have the Right Solutions for Your Financial Institution

Deliver Better Customer Experiences

Serve your clients on their preferred channel (phone, email, SMS, Web chat, Virtual Assistant, social media, etc.) while empowering your staff with real-time client information from leading finance applications such as Jack Henry and Fiserv for a personal touch.
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Optimize Performance and Manage Risk

Banks, Credit Unions and Investment Advisors rely on Mitel Financial Solutions to help their organizations maintain regulatory compliance with MiFID II, GDPR, Dodd-Frank and PCI DSS while optimizing the performance of staff with interaction recording, quality control, and workforce management.
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Financial Customers Count on Mitel Solutions

"It’s been a true partnership. They’re not just trying to sell us the latest and greatest product, but finding what fits us. I feel like Mitel has our back."

Gary Jeter

Chief Technology Officer, TruStone Financial Credit Union

"A hosted Mitel cloud solution was a perfect choice for Brightside. It allowed us to cost effectively leverage multiple operations centers across the globe and employ a ‘follow the sun’ support model for our contact center."

Tuan Tran

IT Manager, Brightside Insurance and Warranty Solutions

"I have no doubt that the Mitel system has paid for itself. As a credit union, you want the most value with the least amount of effort. Mitel accomplishes that in a number of ways. I would definitely recommend Mitel."

Greg Gallaway

IT Operations Manager, Spokane Teachers Credit Union

"By integrating with our financial platform, Symitar, agents receive information about the member from an auto pop feature, which has improved efficiency and customer service."

Ben Christensen

VP and CIO, Weber State Credit Union

"We like where Mitel is headed, their strategy, and the fact they are a key player not only in the U.S., but globally."

Scott Erlichman

Senior VP of Technology Infrastructure, Whitney National Bank

SEE CASE STUDIES

Helpful Resources

White Paper

Powering An Intelligent Digital Customer Experience In The Financial Services Sector

Using data analytics as a means of unlocking valuable customer information is a huge opportunity for financial services businesses in particular, allowing them to exceed customer expectations.

White Paper

Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

Ebooks and Guides

Building a strong hybrid work foundation

Research from Techaisle looks at how unified communications are key to modernizing today’s workplace.

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Phone Systems & Communications Solutions for Financial Services

Credit Unions

Banks

Investment Management

Let Mitel Design a Solution that Fits Your Unique Requirements

We Have the Right Solutions for Your Financial Institution

Deliver Better Customer Experiences

Optimize Performance and Manage Risk

Financial Customers Count on Mitel Solutions

Helpful Resources

Powering An Intelligent Digital Customer Experience In The Financial Services Sector

Customer Experience Challenges in Pandemic Times

Building a strong hybrid work foundation

Ready to Transform Your Client and Employee Experience?

Contact Us