Hospitality Phone Systems & Communications Solutions for Hotels, Cruise Ships & More

We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

Communication is at the core of hospitality

Find the Right Hospitality Communication Solution

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Our Digital Solutions Can Accommodate All Staff and Guests

  • Cruise to Better Communications and Collaboration

    Cruise ships are floating hotels or, sometimes, entire floating towns with everything a guest could need. And guests expect the same level of comfort and facilities onboard as they enjoy on land. For cruise ship managers and staff, they face the usual challenges that come with the hospitality industry as well as unique challenges such as the need for on-premise communications solutions, mobile devices, and room phones with a small footprint given the limited cabin space. As a leading unified communications provider, Mitel allows you to deploy your solution, your way, which makes it the perfect choice for cruise ships. Plus, our wide portfolio of IP phones and wireless DECT phones ensures smooth sailing for onboard communications.
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  • Reliable and Long-Lasting Solutions

    Given the large size and unique interior design of casino hotels, they face specific challenges with guests who are constantly moving or spread across a vast gaming floor. Mitel has developed a wide array of communications, mobility, and contact center solutions to keep staff and players connected wherever they are on the property.
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Why Hospitality Industry Customers Stay with Mitel

"It all worked from day one. The minute everything was ported, everything worked. It was seamless and couldn’t have gone better."
Bill Spinnenweber
General Manager, Best Western Mariemont Inn
"Mitel has been a great partner and focused on growing mobility and ensuring the solutions being deployed are solvent and keep up with our customers’ expectations."
Jan Bucher
General Manager, Grand Hotel Villa Serbelloni
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"Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits. We also appreciate that this secure access gives us peace of mind."
Mark Rupert Read
Director of IT, Firmdale Hotels
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Solution Bundles Built for Hospitality

  • Reservation and Guest Request Solution for Hospitality

    Finding the right tools to help you communicate with your guests and fulfill their requests without having to overburden the busy schedules of your staff is crucial.
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  • Limited Service and Small Business Hospitality Solution

    In today’s world, where finding good staff is challenging and offering the best possible experience to your guests is paramount, you have to offer top quality services and equipment in any hotel size.
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  • Notification Solutions for Hospitality

    As a hospitality property owner, when it comes to safety, you need to make sure that your guests and staff receive the right information, at the right time and via the right medium. 
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Helpful Resources for Hospitality Industry Communications
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Hospitality & Mitel

We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. 
Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

Read More
Ebooks and Guides
Exceed Guest Expectations with Hospitality Communications

Hotels achieve higher ratings from travelers and increase staff productivity with reliable, state-of-the-art communications technology seamlessly integrated into every aspect of their service.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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Ready to transform your guest experience?

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