Hospitality Phone Systems & Communications Solutions for Hotels, Cruise Ships & More

We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

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Communication is at the core of hospitality

Find the right solution for your business.

We have the right solutions for your property

Cruise to Better Communications and Collaboration

Cruise ships are floating hotels or, sometimes, entire floating towns with everything a guest could need. And guests expect the same level of comfort and facilities onboard as they enjoy on land. For cruise ship managers and staff, they face the usual challenges that come with the hospitality industry as well as unique challenges such as the need for on-premise communications solutions, mobile devices, and room phones with a small footprint given the limited cabin space. As a leading unified communications provider, Mitel allows you to deploy your solution, your way, which makes it the perfect choice for cruise ships. Plus, our wide portfolio of IP phones and wireless DECT phones ensures smooth sailing for onboard communications.
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Reliable and Long-Lasting Solutions

Given the large size and unique interior design of casino hotels, they face specific challenges with guests who are constantly moving or spread across a vast gaming floor. Mitel has developed a wide array of communications, mobility, and contact center solutions to keep staff and players connected wherever they are on the property.
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WHY CUSTOMERS STAY WITH MITEL

"It all worked from day one. The minute everything was ported, everything worked. It was seamless and couldn’t have gone better."

Bill Spinnenweber

General Manager, Best Western Mariemont Inn

"Mitel has been a great partner and focused on growing mobility and ensuring the solutions being deployed are solvent and keep up with our customers’ expectations."

Jan Bucher

General Manager, Grand Hotel Villa Serbelloni

"Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits. We also appreciate that this secure access gives us peace of mind."

Mark Rupert Read

Director of IT, Firmdale Hotels

Case Study

The Dixon Hotel

After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.

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Exceed Guest Expectations with Hospitality Communications

Hotels achieve higher ratings from travelers and increase staff productivity with reliable, state-of-the-art communications technology seamlessly integrated into every aspect of their service.

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Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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Hospitality Phone Systems & Communications Solutions for Hotels, Cruise Ships & More

Superior Guest Experience

Optimized Operations

Smooth Collaboration

Find the right solution for your business.

We have the right solutions for your property

Cruise to Better Communications and Collaboration

Reliable and Long-Lasting Solutions

WHY CUSTOMERS STAY WITH MITEL

HELPFUL RESOURCES

The Dixon Hotel

Exceed Guest Expectations with Hospitality Communications

Customer Experience Challenges in Pandemic Times

Ready to transform your guest experience?

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