A personalized experience makes your guests feel welcome, and more likely to leave positive online reviews.
Stellar Guest Service
Reduce training time and enable mobile working with purpose-built applications.
Operational Efficiency
Whether on-site, private cloud, public cloud or a hybrid platform, you have a choice.
Deploy Your WayYour hotel is focused on providing the best customer experience possible.
But often, providing that experience requires some sort of customer intervention — a call to the front desk that the towels in the room are dirty, or a complaint about the air conditioning not working.
When you give machines a voice, you can often eliminate the need for the customer to come to you.
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The communication servers of the MiVoice Office 400 series offer customized solutions for hotels, guest houses, care homes and any business offering guest management services.
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Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.
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Hotelbeds was growing, so they worked with Mitel to strategically grow their communications solution as well.
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Starwood went looking for a better way to handle their communications, and found Mitel.
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Hotel guests are increasingly expecting the same types of smart, mobile, and connected communications services that they use in their workplace and at home.
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With the prevalence of online review sites, and guests’ constant access to social media, proactively managing the guest experience must be top priority for businesses in the hospitality industry. How can you transform your guest experience with a truly connected hotel?
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