Easily Integrate Communications into Your Hospitality Business

Choose hospitality communications solutions that support easy integration and application sharing across locations and offer your staff and guests a seamless experience.
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Manage Multiple Locations and Systems


With multiple properties to manage and new purchases on the horizon, the ability to easily integrate and share communications systems is critical for hotels and cruise ships of all sizes. Mitel is ready to help you migrate, consolidate, and simplify your communications solutions so you can reduce costs and operate your business as a unified organization rather than a collection of disparate parts.


Transform Hospitality Communications Systems

Reliable and easy to use. Hassle-free to switch.

Our team is ready to help you find the solution that's right for you.

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  • Get the Most from Your Hospitality Applications

    Using the same hospitality application across multiple properties allows you to deliver a consistent experience for staff and guests and to benefit from economies of scale. Hospitality apps are ideal to offer guests more personalized and responsive services as well as relevant content and promotions that help to increase loyalty and revenue.
  • Consolidate System Interfaces

    Integrate multiple Property Management System (PMS) interfaces into a single, easy-to-use interface with a holistic approach that helps to reduce costs and increase flexibility. Mitel APIs provide new opportunities to reduce the time and complexity required to deal with a variety of different PMS interfaces.
  • Integration with Key Hospitality Applications

    Integrating key hospitality applications, processes, and workflows together elevates your guest experience. Mitel hospitality solutions integrate with call accounting software, ticketing systems, voice assistants, customer experience management applications, and all major PMS applications. Mitel’s unified communications solutions provide a flexible framework that supports seamless integration into existing hospitality processes and environments.
Hospitality & Mitel

We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. 
Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

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Ebooks and Guides
Exceed Guest Expectations with Hospitality Communications

Hotels achieve higher ratings from travelers and increase staff productivity with reliable, state-of-the-art communications technology seamlessly integrated into every aspect of their service.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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"The UCC license platform allowed my salesforce to work wherever, whenever, no matter what the circumstance was. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."

Robert Melendez, IT Director, Mainsail Lodging and Development
"We needed something that would unify all our communications, from voice to email, chat, and social media, into the one single pane of glass."

Heather Pearce, Systems Implementation Officer, Peninsula Hot Springs
"Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits."

Mark Rupert Read, Director of IT, Firmdale Hotels