Collaborate. Communicate. Seamlessly.

With modern businesses shifting to a hybrid work model, flexible collaboration and communication solutions are a necessity to help you create a workplace that delivers exceptional customer experience and employee experience and supports growth. With Mitel’s next gen unified communication and collaboration solutions, you can enjoy the flexibility and agility you need to accomplish more.



Mitel is a global market leader in business communications. Founded nearly 50 years ago, we help businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries.

Why Unified Communications & Collaboration?


Compared to the use of separate phone systems, instant messaging, conferencing and email management tools, a UC&C system combines every element of business communication and presents them on a single dashboard. This offers significant productivity and collaboration benefits, while also being considerably easier for IT teams to manage. Also, Mitel is the expert getting best use out of your current UC&C infrastructure and then evolving it to support new and emerging business needs.

Benefits of UC&C

  • Connect Seamlessly

    With UC&C, you can achieve seamless integrations with your systems and create personalized experiences. That way it’s easier to capture one clear, consistent picture of customer interactions, as well as significantly boost the overall customer and employee experience. Combine this increased ease of use with reduced loss of data and a simpler omnichannel IT setup and the benefits become much clearer to see.
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  • Accelerate Collaboration & Productivity

    Allow employees from across your business to work together in near-real time; the right platform choices allow you to connect with customers, colleagues and suppliers across the globe, making it easier than ever to share ideas and have a voice. With more and more people using their mobile phone for business, and some of the best ideas coming when people are away from the office, it makes sense to allow them to share their ideas.
  • Enhance Customer Experience (CX)

    You need to engage with every customer call, click, text, chat or email quickly, smartly, and, of course, seamlessly. Mitel’s UC&C solutions can help you deliver the customer experience your customers demand. As well as providing one consistent record of every customer communication it also gives your business or organization the freedom to choose exactly how you communicate
  • Reduce Operational Costs

    Get rid of all unnecessary licenses and put them all together into one system to ease financial management and lower overall monthly costs.
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Case Study
Hyatt Hotels Corporation

Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.

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Case Study
Carleton University

Carleton University in Ottawa, Ontario has invested heavily in its communications strategy to ensure downtime and emergencies don't stand in the way of learning, research and changing the world.

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Case Study
Kids Plus Pediatrics

Kids Plus Pediatrics needed a new phone system that would connect their offices.

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