Illinois Wesleyan University Moves to Cloud Communications With Mitel and Frontier Communications

September 25, 2014

When Illinois Wesleyan University decided to upgrade its communications system, it knew it wanted to migrate to the cloud. After a thorough evaluation of providers, the nationally regarded liberal arts college selected MitelĀ® (Nasdaq:MITL) (TSX:MNW) and its partner Frontier Communications (Nasdaq:FTR).

"We faced a significant upgrade when our existing communications platform was discontinued by the vendor. This provided an ideal opportunity to move communications to the cloud. When our existing vendor was unable to provide a suitable cloud solution we began a rigorous assessment of our options. Mitel was the clear choice and with Frontier Communications we were able to deploy our cloud communications system campus-wide in record time," said Linda Biehl, Telecommunications System Specialist, Illinois Wesleyan University.

With a six-month plan for deployment, the Mitel solution was fully up and running in just two months. The solution includes 875 cloud phones and 900 analog phones in place for security reasons to operate when power is not available. The system connects 450 full-time or 600 full and part-time faculty and staff, plus 1,900 students. Feedback on the new solution has been overwhelmingly positive.

"In education, communications is not only about making connections, it's about enhancing security for students and driving new efficiencies. Illinois Wesleyan University is a model example of how education organizations can leverage the cloud to greatly improve their communications and enhance campus life," said Jon Brinton, EVP and GM of Cloud Services, Mitel.

"It was a pleasure working with Illinois Wesleyan University, a longtime Frontier customer," said Mike Nelson, Frontier General Manager. He added, "As the official telecommunications partner for IWU and Titans Athletics, Frontier provides customer-focused solutions, delivering a direct path to the cloud with implementation months ahead of schedule."

Illinois Wesleyan University received a 2014 Customer Innovation Momentum Award (CIMA) from Mitel for its best practice solution. Mitel, Frontier Communications and Illinois Wesleyan University will all be at the Educause Annual Conference in Orlando (September 29 - October 2).

For more information, read the full story on the Mitel blog

About Frontier Communications

Frontier Communications Corporation (Nasdaq:FTR) offers broadband, voice, satellite video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced business communications for medium and large businesses in 27 states. Frontier's approximately 13,900 employees are based entirely in the United States. More information is available at

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to and follow us on Twitter @Mitel.

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