Mitel Launches VirtualUSA SIP Productivity Suite for Multi-Site Businesses

December 03, 2009

Provides centralized management, localized e911, business continuity routing as a hosted service

VirtualUSA SIP Suite with broadband internet access combines Mitel unified communications solutions with a hosted SIP Trunking service to provide centralized hosted communications support and management for geographically distributed offices while maintaining each locations' local presence.

With the VirtualUSA SIP Suite calls from remote offices will receive localized e911 support, display local outbound caller ID, and route calls based on the local calling area. This functionality is supported and routed by Mitel Communications Director (MCD) software or the Mitel Multi-Instance Communications Director (MICD) at the host location in another market.

"As a unified communications software solutions vendor and a network services provider, Mitel can deliver a complete end-to-end solution that encompasses communications applications, managed services, and all of the associated network services," says Jon Brinton, president, Mitel NetSolutions, Inc. "The VirtualUSA SIP Suite enhances communications for employees, customers, and suppliers, consequentially leading to increased productivity, revenue, and customer satisfaction. At the same time there are significant cost and resource benefits that can be achieved by leveraging the synergies of virtualization, centralization, and convergence."

The VirtualUSA SIP Suite extends business continuity capabilities with the planned ability to route calls from one number to another in the case of a network outage or service interruption. The predetermined routing plan will automatically detect call routing failure and redirect inbound call traffic to another location or number.

This offering features bundled AnyDistance minutes providing free calling to any US phone number, bundled OnDemand Audio Conferencing and WebDemo Web Conferencing application enabling basic hosted collaboration tools, and Broadband Internet Access with Dynamic Allocation for efficient use of network resources.

Available today through Mitel NetSolutions, the VirtualUSA SIP Suite is developed to capitalize on the advanced features present in MCD and MICD to deliver a highly customizable and feature-rich advanced unified communications environment for businesses of all sizes. The service is available in the U.S.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners.

Contact Information

Mitel Public Relations

Email: [email protected]

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Mitel Launches VirtualUSA SIP Productivity Suite for Multi-Site Businesses