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Mitel is committed to making our products accessible and user-friendly to everyone either by design or through compatible use with assistive technology. We believe that accessible products will benefit all users, with or without physical limitations, and that all users should have the ability to communicate using the best technology has to offer by identifying global accessibility and usability requirements and establishing a process to integrate accessibility.
Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with the goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally. Mitel meets WCAG 2.1. and AA standards for text, images, and sounds code or markup that defines structure, presentation, etc. for web pages or applications.
Mitel meets the US Communications and Video Accessibility Act (CVAA), ensuring the accessibility for advanced technologies, including new digital, broadband, and mobile innovations.
The Accessibility for Ontarians with Disabilities Act (AODA), is a law that sets out a process for developing and enforcing accessibility standards in Ontario, Canada. Persons with disabilities and industry representatives work together with the government to develop the standards. Mitel commits to AODA and updates the certificate every year. The report and confirmation number are available upon request.
Mitel uses the global Voluntary Product Accessibility Template (VPAT) standard for reporting compliance. VPAT is the leading global reporting format for assisting buyers and sellers in identifying information and communications technology (ICT) products and services with accessibility features. These are the VPAT variation Mitel reports against:
VPAT 2.4 Rev 508: Revised Section 508 standards – the U.S. Federal accessibility standard
VPAT 2.4 Rev EU: EN 301 549 – the European Union’s “Accessibility requirements suitable for public procurement of ICT products and services in Europe”
VPAT 2.4 Rev WCAG: WCAG 2.1 or ISO/IEC 40500 (equivalent to WCAG 2.0) and WCAG2.1, W3C/WAI’s recently updated Web Content Accessibility Guidelines
VPAT 2.4 INT: Incorporates all three of the above standards
Mitel is on top of accessibility advancements and technology, incorporating them into its products and ensuring that all users always have access and opportunities.