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Techaisle found that 84% of organizations believe modern communications solutions are vital for business success. That’s great, but as it turns out, one size does not fit all. So, how can organizations make the right decision for their unique needs?
As the world sees an increase in hybrid and remote work, these organizations weigh their existing unified communications (UC) solutions against business growth goals, employee and customer experience expectations, security and compliance regulations, and much more.
Katie Kregel, VP of Global Corporate Marketing, and TechAisle Founder and Chief Global Analyst Anurag Agrawal discuss Techaisle’s findings on modernizing UC. They detail what attributes organizations want from UC solutions and their vendors, from agile deployment options like on-prem and cloud, flexible payment choices like subscription and licensing, and how vendors can meet each customer where they are on the path to modernizing their communications.
Categories: Communications & Collaboration, Expert Insights