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Customer Success
Location: Canada (EN)
Your home for the latest on business communications trends, tips, news and announcements.
Topic: Customer Experience
Contactless transactions are the new gold standard in hospitality. Discover how to upgrade your guests’ contactless experience with unified communications.
Hotels must prioritize the guest experience more than ever. Here’s why and how communications technology can help.
Effective business communications will be essential for success in 2023. Check out our list of resolutions to make sure your business thrives.
To provide the flexibility contact center agents want and the cost-effective operations business leaders expect, lean on workforce management technology to make agent scheduling simple.
Follow these basic principles and best practices for your phone greetings so you can design, script, and record with confidence.
In this guest blog, Tollring shares four ways business analytics' actionable insights improves your organizations remote working and customer experiences.
A perfect storm of challenges has struck workers in the retail industry. Learn how to navigate to clear skies with these tips for improving your organization’s EX and CX.
The right communications tools are key to delivering the great EX and CX that will help your business meet new demands and rise above the competition. RingCentral Message Video Phone (MVPSM) is one of those tools.
Check out these 6 concrete examples of real-life hotels and hospitality businesses that have improved their guest experiences and operations.
We are fresh from our sixth annual virtual event, where Mitel leaders and subject matter experts shared the latest updates with the end-user audience.