The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Topic: Digital Transformation

Latest Posts

Adopting new tech is not easy for the public sector. Find out how to think around the complex challenges to meet the needs of post-pandemic culture.

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Expert Andrew Au inspires with ways to fuel business innovation by seizing the opportunities of the post-pandemic times.

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The pandemic has been a wake-up call for healthcare communications. Find out what changes will complete the transformation for more patient-centric care.

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From FedEx to Starbucks to Uber, touchless tech has brought ultra-efficiency to countless brands. Here's why it's trending with struggling businesses today.

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It might feel unprecedented, but 2020 was not the first time the world’s leaders needed to motivate their people into a future of risk and uncertainty.

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Remote work, hybrid workplaces, virtual contact centers—the future of work is now. Here's how businesses can thrive and grow through the changes.

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Strategic business thinking is all about leverage. To gain a competitive advantage in the market, successful businesses make strategic decisions about how best to capitalize on their strengths. Market success is contingent on the ability to leverage resources, assets and a workforce to create value for customers. Leveraged properly, these elements deliver a big return on investment. The same strategic approach can be applied to communications systems. There is an almost infinite number of technology options available on the road to a fully optimized platform that can be leveraged effectively.

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The hybrid learning environment means building an entirely new experience for students at post-secondary institutions. This Making Connections Podcast episode explores how Middlesex University has been making it work.

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Now more than ever, retailers must offer customers a personalized and efficient online shopping experience―or lose out on critical holiday sales.

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As schools embark on the next semester of a pandemic year, they can draw from some lessons learned thus far to keep an engaging virtual classroom.

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