Americas
Oceania
Topic: Productivity & Efficiency
October 14, 2024
Explore how AI transforms contact centres with tools like chatbots and agent assistants, boosting customer satisfaction, and enhancing efficiency. Originally published in Comms Business.
April 15, 2024
Discover why soft skills are becoming increasingly essential in the workplace and how prioritizing them alongside hard skills can lead to better team outcomes.
April 03, 2024
Are you facing work from home burnout? Learn to recognize the signs of Zoom fatigue and take action with our effective methods for a healthier remote work balance.
April 01, 2024
Is work-life balance a myth or reality for you? Learn how setting boundaries and embracing remote work tools can lead to personal and professional fulfillment.
December 04, 2023
The future of healthcare is connected. Learn how the growing Internet of Medical Things (IoMT) makes quality care more accessible and efficient.
November 20, 2023
A positive patient and employee experience is critical for success in the healthcare industry. Focus on people, not processes, with Mitel.
October 23, 2023
Discover eight challenges IT teams face in hybrid-learning environments and how monitoring solutions helped UMass Boston proactively detect and resolve performance issues.
October 16, 2023
Healthcare workers are exhausted and overworked. Improve staff experience and patient outcomes by streamlining operations with AI and automation.
May 02, 2023
Technology has dramatically changed the way we work. Learn how the right communication system can improve business productivity.
April 11, 2023
AI assists the contact center today with training, conducting advanced analytics, and simplifying routine tasks. Find out how.