Mitel in The News: 5 Stories You Might Have Missed in April

Hello, and welcome to our latest monthly recap of Mitel news from around the globe.

April was a month to chart new courses and celebrate partner success here at Mitel. Our new combined portfolio strategy was released, focused on hybrid, vertically integrated, and multimodal solutions. We also welcomed a new chief information security officer (CISO) to lead Mitel’s global security program. To wrap up the month, we held our Americas partner conference, Mitel Next, in Texas, where we recognized top-performing partners and celebrated Mitel champions from across our customer base.

This month, Mitel leaders continued to join the discussion around the impacts of AI, and our new CISO shared his thoughts on evolving cybersecurity threats. Mitel solutions also secured more industry recognition.

Ok, let’s get to the news!

A quick note that we link to the article in its published language. In most cases, using your favorite translation software will allow you to read the article in your preferred language easily.

5 Mitel Must-Reads from April 2024

Connect Professional - Mitel passt Portfolio strategisch an

Mitel’s new portfolio strategy attracted a lot of industry attention. Publications like Channel Futures and MicroScope covered the news, while publications in France and Spain offered their overview. This readout from a well-known German telecom website looks specifically at the three focus areas outlined in the strategy and what it means for IT decision-makers.

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No Jitter - Conversations in Collaboration: Mitel’s Eric Hanson on Hybrid Deployment Models

Days after the new portfolio strategy was released, Mitel’s Chief Marketing Officer (CMO) Eric Hanson sat down with Matt Vartabedian from NoJitter for a wide-ranging discussion on the rationale behind the new strategy, why Mitel is so committed to the UC market and the reason frontline workers are such an essential part of the plan.

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Channel Futures - New Mitel CISO to Tackle Cyber Challenges Related to Unify Acquisition

Protecting data and information from security threats is a challenge for organizations of all sizes. That is why they depend on cybersecurity experts like our new CISO, Bill Dunnion, to make it their daily focus. In this interview with Edward Gately, Bill covers several security and compliance-related topics, including the evolving security threat landscape, the role of a CISO, and the reason information sharing is so vital in the fight against cybercrime.

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Techopedia: Top 4 Benefits of Generative AI for SMBs: Expert Insights

Generative AI (GenAI) continues to make headlines, and for good reason. It is increasingly part of our day-to-day lives and is poised to transform how we work. That is why businesses of all sizes are investigating ways to take advantage of its potential today and in the future. This month, our CTO, Luiz Domingos, joined a group of leading tech executives to discuss what GenAI could mean for small and medium-sized businesses (SMBs), especially when it comes to boosting operation efficiency.

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What does AI have in store for UC in 2024?

If you want to take an even deeper dive into AI, Luiz also penned this piece for The AI Journal, where he outlines AI trends that are worth watching. From chatbots to making video meetings more immersive, he looks at the ways AI could significantly impact how we communicate at work.

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Finally, a Mitel solution was named a Unified Communications Product of the Year for the second consecutive year. MiVoice Business was honored by the editors of TMC’s INTERNET TELEPHONY magazine for being one of the most innovative UC products available over the past year.

Thanks for reading, and a reminder to check out the Mitel newsroom throughout the month for all news articles.