Mitel in the News: 5 Stories You Might Have Missed in November

1 min read

Trevor Kerr | December 11, 2023

Welcome to our monthly roundup of Mitel news from around the globe.

In this edition, Mitel reinforces its leadership team by appointing a highly regarded tech executive as CTO. One of our flagship UC platforms secures industry recognition for delivering excellence and quality. Plus, we highlight a new agreement with an influential European communications wholesaler.

Our Mitel experts also share their insights on why modern UC solutions are the gift that keeps giving to retailers during the holiday rush and why focusing on customer lifecycle management (CLM) is more important than ever.

A quick note that we link to the article in its published language. In most cases, using your favorite translation software will allow you to read the article in your preferred language easily.

5 Mitel Must-Reads from November 2023

UC Today: Mitel Appoints New CTO

During Mitel’s 13th annual Innovation Day celebrations, we announced that Luiz Domingos will take over as our new CTO. He joined Mitel earlier in the year as part of the Unify acquisition. UK-based UC Today reports on the appointment and outlines his priorities on day one.

Read the full story >

TMC: INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2023

MiVoice Business is the latest Mitel product to attract industry attention. In November, our complete communications, collaboration, and customer experience solution was awarded a 2023 UC Excellence Award by INTERNET TELEPHONY magazine.

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DeliveryX: Preparing UK businesses for the Christmas retail rush

Making a list and checking it twice isn’t just for Santa! Retailers have been preparing for the holiday rush for months, and modern business communications tools can play a vital role in boosting the customer experience during these hectic weeks. Mitel's Head of Retail in the UK, Dean Clark, examines how brands can differentiate themselves by utilizing modern UC technology that focuses on mobility, instant connectivity, and omnichannel strategies.

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IT Reseller: V-Valley suministrará la oferta de comunicaciones unificadas empresariales de Mitel

This month, Southern European distributor V-Valley announced it had agreed with Mitel to offer its solutions to its client portfolio in Iberia. The news follows a deal earlier in the year, which covers Italy. Mitel’s Channel Director for Spain, Juan Carlos Muñoz, says the agreement is especially great news for Mitel’s growing regional partner network.

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Channel Info: Navigate economic uncertainty for channel partners with CLM

Mitel greatly emphasizes customer lifecycle management (CLM), and for good reason. As our Country Sales Director for UKISA explains, channel partners who prioritize the buyer's needs better understand each organization's unique requirements and can deliver maximum business value.

Read the full story >

Categories: Company News

Trevor KerrPublic Relations Manager, North America

Trevor has worked in media and communications for over two decades across various government, non-profit, and technology sectors. Outside the office, he enjoys spending time with his family, running, and playing golf.

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