The announcement of an important new teaming agreement between ShoreTel and IBM represents a major milestone in the evolution of unified communications (UC). Not only is the innovative and technology behind the two companies’ powerful business communications and collaboration tools raising the bar on performance and ease of use, but for the first time, it’s putting a key competitive advantage in the hands of small and midsize businesses worldwide.

As another step forward in ShoreTel’s commitment to bring affordable, brilliantly simple UC solutions to organizations of all sizes, ShoreTel is leveraging the newly announced Lotus Foundations Reach environment, and adding its easy-to-use IP telephony capabilities through the intuitive ShoreTel Director Management platform.

The result is an out-of-the-box solution that customizes and extends IBM Lotus Sametime UC and collaboration capabilities, without requiring a dedicated enterprise administrator.

This unique offering will deliver enterprise-class reliability, rapid scalability and lower IT costs to the SMB market, opening the door to easy-to-manage, efficient and cost-effective tools that were once limited to larger enterprises.

By taking out complexity and focusing on meeting business needs with features and functionality that are easy for end-users to adopt, modern tools such as instant messaging, file sharing and click to call that keep companies ahead of the competition, and telephony presence for greater accessibility, ShoreTel and IBM are offering growing businesses resources to help them move forward.

Stay tuned for more important milestones as ShoreTel’s brilliantly simple solutions continue to change the future of UC, and give organizations the freedom they need to get the job done.


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