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MSA enables third-party partners (3PPs) to create applications and services that integrate and inter-operate with Mitel’s core business communications portfolio.


What is Mitel Solutions Alliance (MSA)?

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Membership Levels



MSA API Portfolio Summary by Member Level

MSA APIs & interfaces offer a broad suite of integration options into the Mitel product portfolio. This includes toolkits, interfaces, developer documentation, and test plans, designed to enable MSA members to rapidly integrate their products with Mitel communications platforms and voice-enabled technologies.

An overview of the types of API software and interfaces available by MSA Member level is provided below. All API and interface documentation is available via the MSA Partner member level (no charge):

MSA API Portfolio Summary by Member Level 


Mitel makes it easy for prospective commercial developers to ‘test-drive’ the Web Services-based OIG API platform for MiVoice Business. Join MSA at the free MSA Partner member level and then contact MSA to make a reservation for the OIG Hosted Virtual Lab.


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