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Ashford Council could now entertain the idea of running voice on a virtual host which previously would have seemed unrealistic due to latency issues. Mitel and VMware have made radical steps forward by resolving any latency challenges. By working to integrate Mitel Virtual Solutions and VMware vSphere™ server environments, real-time voice performance is now a trusted application in a virtualized environment, for the first time ever.
Ashford Borough Council has been expanding its voice services with MiVoice Business, and around the MiContact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.
Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system, and discovered MiCloud Connect.
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Oakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.
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Responsible for delivering the Scottish Government’s nationwide energy efficiency scheme, Warmworks relies on a high-quality contact center function.
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