City of Atlantic Beach

Located on a small island, with city hall situated only four blocks from the ocean, the City of Atlantic Beach found that maintaining a functioning communications system during extreme weather was often a challenge. Now, even when the city is evacuated, they can ensure critical city communications continue to operate.

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“Being able to keep up with our citizens when these events happen is crucial. With the MiVoice system, we now have two-way communications and can take calls from citizens about downed power lines or trees, for example.” - Keith Randich, IT Director for the City of Atlantic Beach[No text in field]

Goals

Critical need for communications system with 24/7 uptime during weather events
Ability for city employees to make and receive calls regardless of location

Results

Flawless, uninterrupted communications during Hurricanes Irma and Matthew
City employees direct calls to their mobile or home phones during an emergency
New features and capabilities, including automated attendant and conference calling
20% cost savings

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Solutions

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The bustling port city of Baltimore, the 29th largest city in the US, is home to John Hopkins Hospital, the Inner Harbor Historic Seaport, and two professional sports teams. It employs almost 14,000 people across more than 60 agencies and departments.

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The City of Marseille

The City of Marseille wanted to modernize its entire telephony system by adopting a two-step approach: an iso-functional migration and progressive addition of unified communications services.

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City of Oakland

Oakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.

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