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The Mitel Performance Analytics dashboard takes management of Mitel UC solutions a step further, with at-a-glance reporting of trends and statistics by device and by location. Using a standard web browser from a PC or mobile device, Firmdale Hotels can monitor the performance of their systems on an ongoing and historical basis.
Firmdale Hotels now has a powerful tool at its fingertips, ensuring its business communications network will always be responsive and reliable. Today, Firmdale Hotels can manage devices in all locations from a single, secure dashboard—saving the company time and travel costs.
“Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits,” said Mark Rupert Read, Director of IT for Firmdale Hotels. “We also appreciate that this access is secure, giving us peace of mind.”
Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.
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Starwood went looking for a better way to handle their communications, and found Mitel.
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