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The Mitel Performance Analytics dashboard takes management of Mitel UC solutions a step further, with at-a-glance reporting of trends and statistics by device and by location. Using a standard web browser from a PC or mobile device, Firmdale Hotels can monitor the performance of their systems on an ongoing and historical basis.
Firmdale Hotels now has a powerful tool at its fingertips, ensuring its business communications network will always be responsive and reliable. Today, Firmdale Hotels can manage devices in all locations from a single, secure dashboard—saving the company time and travel costs.
“Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits,” said Mark Rupert Read, Director of IT for Firmdale Hotels. “We also appreciate that this access is secure, giving us peace of mind.”
A&K has chosen to standardize on a Mitel 3300 IP Communications Platform (ICP) with IP phones throughout its entire organization to improve customer service.
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