They turned to Mitel for increased efficiency and data-gathering.
“A main deciding factor was the outbound dialer solution. The end users really liked the interface and we (the IT dept.) felt the flexibility, inherent functionality, and ease of use of the backend system would allow us to continue to provide the end users what they would need now, and in the future,” said Vickie Torregrossa, IS Director of Food for the Poor.
In need of a telephony system upgrade, Ronald McDonald House New York began looking for an on-site PBX that was simple and cost-effective.Read More
Delivering the sustainable and engaging ICT environment Ironbark Aboriginal Corporation needs to improve lives and transform Aboriginal communities.Read More
New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.Read More