Retail Case Studies

Every retailer is unique, with a unique set of challenges to solve. From cost control and multi-channel retailing to inventory management and more, our retail customers have found ways to meet the ever-changing needs of a challenging industry. Discover what they have achieved with Mitel.

Retail Case Studies

Our Retail Customers

Retail businesses come in all shapes and sizes, and our retail customers are no different. From auto dealerships to retail food stores, each of our retail customers has found ways to streamline processes, save time and reduce costs with our Mitel solutions.

Hedin Bil

Hedin Bil is a full-service car dealership in Sweden and Norway that needed a better way to handle their 600,000 calls a month and seamlessly connect their 2,300 employees.

 

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Festival Foods

Festival Foods needed an advanced, scalable phone system, and Mitel delivered.

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Llewellyn Worldwide

Llewellyn needed to reduce costs and increase efficiency to remain competitive, and their new system had to be easy to use and manage.

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Headquarter Toyota

Headquarter Toyota needed to improve communications across locations, while adding depth and ease to the ways employees interact with one another and with customers.

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Tien Wah Press

Tien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.

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Exclusive Cars

As a Swedish car company selling and leasing foreign motor vehicles, Exclusive Cars needed strong, cost-effective mobility support.

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Feefo

Feefo required a solution that offered a simpler way for employees, partners and customers to engage and communicate, whether they were remote or office-based.

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Taxi Stockholm

Taxi Stockholm needed to replace its outdated communications platform because it was developed for a world without smart phones and not nearly flexible enough to satisfy customers.

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Design Within Reach

Design Within Reach chose Mitel’s VoIP phone solution so they would no longer be weighed down by communications that were costly and difficult to maintain.

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Swisher Hygiene

Swisher Hygiene worked with Mitel to pinpoint issues with their communications system quickly and maintain uptime.

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Circle BMW

Circle BMW needed improved call volume, accuracy and integration, so they turned to Mitel.

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